|Adventure Director of East Africa|
Company: Natural Habitat Adventures
Location: Louisville, CO
Employment Type: Full Time
Date Posted: 02/03/2023
Expire Date: 04/03/2023
Job Categories: Logistics
Adventure Director of East Africa|
Natural Habitat Adventures (Nat Hab), a Boulder, Colorado-based adventure travel company focused on nature and wildlife, is seeking an Adventure Director for East Africa safari programs. The Adventure Director is a member of the Adventure Operations team, the department that coordinates all logistics behind Nat Hab’s global slate of trips. This position is primarily responsible for the complete planning and execution of trips in Nat Hab’s East Africa portfolio, working closely with third-party partners, field staff and other members of the department.
Oversee a destination team, including both office and field staff, to run successful trip operations
Develop, organize and operate Nat Hab’s trip itineraries to the highest possible standards
Liaise and negotiate with operators and/or vendors to manage all trip logistics and required reservations such as hotel nights, restaurants, trip activities, permits and transportation
Manage trip pricing and gross margin for programs.
Monitor sales performance and successfully manage trip inventory, acquiring or releasing dates as bookings dictate
Create contracts and negotiate pricing with ground operators, vessel owners and other key partners
Responsible for sourcing, interviewing, and hiring new field staff in conjunction with HR/Field Staff team as needed
Provide support for field staff, helping to ensure trip quality and safety
Manage Nat Hab gear purchases for and branding in the field
Review and approve invoicing from partners/vendors
Ensure field staff are prepared with pre-trip instructions and complete traveler-related information
Act as a problem-solver for Expedition Leaders, field staff and operators/vendors as required to address issues/concerns pre, during and post-trip, including evenings and weekends when required
Act as a resource for in-house Adventure Specialist, Concierge and Guest Services colleagues regarding trip-specific information such as itinerary, hotel, meal and transportation
Provide content for and maintain digital and print marketing materials in conjunction with the Marketing team
Organize, build and ensure the complete accuracy of dates, pricing and other key trip details in our CRM software and on the Nat Hab website
Continually review and implement feedback from guests and field staff to improve future departures
Ensure partners are compliant in terms of risk management, contracts, insurance and other details
Assist in the planning and execution of field staff training retreats locally and around the world
Be on site as needed at various East Africa destinations where we operate
The position may include other responsibilities and opportunities not listed above and is sure to require non-office-hour work
Salary Range: $72,500 - $87,500, plus annual bonus. Compensation commensurate with experience.
This position comes with generous PTO and paid holidays. Benefits include Site Inspection on Nat Hab trips, pro deals on outdoor clothing and an onsite fitness facility. Eligibility for medical insurance, participation in 401(k) with company match and parental leave after a predetermined period of time.
This is a full-time, exempt position.
In addition to having two weeks of Site Inspection time on Nat Hab trips when one is a participant on a scheduled program, the Adventure Director should be based in the desired region or expect to travel many additional weeks per year to set up programs, build field knowledge, improve trip itineraries, potentially develop new programs, and build rapport with partners around the world. It is preferred that this will be a Colorado-based position, however, should we determine to hire a remote candidate they would generally be expected to attend three to four (or more) annual multi-day-long retreats, meetings and/or company gatherings in Boulder, Colorado. Staff may also be required to come to the office multiple times throughout the year to prepare for upcoming seasons.
DIVERSITY & INCLUSION STATEMENT
Natural Habitat Adventures is a growing company that welcomes applicants from diverse backgrounds. We seek to foster and maintain a welcoming, inclusive, and high-performing culture in our office and in the field. Even if you don’t have experience in the travel sector, we invite you to show us how you can help Nat Hab become an even stronger company.
This job description is intended only to describe the general nature and level of work being performed by an incumbent in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required of persons so classified or assigned.
SKILLS & QUALIFICATIONS
At least four to six years of experience in a logistics/operations-related role in the travel industry is required
Prior on-the-ground logistics experience is preferred
Experience operating East Africa travel programs preferred
Able to travel internationally multiple times per year (potentially 4-6 times) as needed
Must be extremely organized and detail-oriented; able to prioritize and efficiently manage multiple tasks, consistently meeting scheduled deadlines
Excellent written and verbal communication and negotiation skills that enable working effectively with a variety of partners in our office and around the world
Enjoy adapting to new priorities and deadlines in a rapid-paced and fast-changing environment
Able to excel working both individually and as part of a team
Computer database software experience is a plus (or the ability to learn quickly).
Advanced proficiency in Excel is preferred
Ability to work flexible, extended and weekend hours as needed
Company Name: Natural Habitat Adventures
Since 1985, Nat Hab has delivered life-enhancing nature and wildlife experiences to small groups of passionate explorers. We combine an innovative approach to travel, personal attention to detail, and industry-leading sustainability practices to provide intimate encounters with Earth's wildest places. Our mission is conservation through exploration—protecting our planet by inspiring travelers, supporting local communities and boldly influencing the entire travel industry. In collaboration with World Wildlife Fund, our conservation travel partner, we've developed innovative and exclusive itineraries in remote places largely inaccessible to tourist crowds. Our Expedition Leaders are the most highly trained naturalist guides in the industry, sharing expert interpretation along with personal attention to each traveler. And our distinctive lodgings are integral to a matchless nature immersion, offering proximity to wildlife and exceptional comfort in an unobtrusive context. Averaging just nine guests, our groups are the smallest in the industry, facilitating quiet opportunities for close-up, meaningful interactions with wildlife. Our passion is to help travelers rediscover their connection to the natural world, while protecting it in the process. Nat Hab caters to a distinct kind of guest: one who shares our love for this planet, who is a seeker of life-affirming experiences, one who considers nature home—where you go to feel your most connected, inspired and alive.