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Site Manager
Company: TRIMEDX
Location: Bridgeport, CT
Employment Type: Full Time
Date Posted: 01/19/2021
Expire Date: 03/19/2021
Job Categories: Computers, Hardware, Computers, Software, Engineering, Information Technology, Internet/E-Commerce, Executive Management
Job Description
Site Manager
The Clinical Engineering Site Manager leads clinical engineering initiatives to provide superior customer service and operational efficiency by managing the execution of the TRIMEDX Medical Equipment Management Plan (MEMP). This position manages operations on a day-to-day basis, collaborates and maintains positive relationships with customers, works to develop associates, and provides a communication channel between hospital executives and TRIMEDX. The Clinical Engineering Site Manager also directs Joint Commission inspections and ensures that TRIMDEX services are in compliance with regulatory standards.
Leadership
Apply knowledge and experience of technology and/or equipment to oversee site operations and provide direction to others
Motivate others through praise, recognition, and rewards
Manage personnel by staffing and scheduling technicians in a manner that assures the best service possible
Coach and mentor technicians and/or team leads, and supervisors by providing feedback on performance and documentation habits to deliver continuous service excellence
Influences change through recommendation guiding other professionals based on credibility and technical knowledge

Operations Management
Manage Service Operations functions, such as service contracts and resources. Review demand labor, demand parts, labor, contracts, labor, and parts
Administer MEMP to key performance measures
Answer questions and meet with others to discern the root cause of technological/process problems
Manage inventory of shop supplies
Develop service strategies with an outlook of continuous process improvement. Provide metrics to TRIMEDX Central Office and work to meet these requirements
Manage Joint Commission inspections and make sure open work orders are made a priority and that performance assurance inspections are documented
Provide timely feedback on projects and other requests as assigned
Identifying variances to the norm, and making decisions about immediate corrective action
External customer interaction – defines and recommends solutions to satisfy issues risen by external customer (hospital C suite level); includes regular interaction with external customers
Sets local strategy to achieve goals operating within set parameters, policies or management
Champions and leads continuous improvement initiatives including evaluating site wide metrics root cause and building corrective actions to bring back to the standard. Includes identifying variances to the norm and making decisions about corrective actions
Account Management & Development
Build relationships across a diverse and complex political customer base
Effectively collaborate with customers and vendors to develop win-win solutions
Identify and pursue opportunities for business entry
Manage financial performance
Promote opportunities for scope of service expansions
Engages with the client on a local level and has an understanding of growth opportunities. Provides information and insight to operational leadership, client services and key internal stakeholders as appropriate
Defines and recommends solutions to satisfy issues risen by external customer (Hospital C-suite level); Regular interaction with external customers
General
May be over one site or multiple sites that are $1.5M to $5M in revenue
Financial management PL responsibility
Narrow financial and operational business targets with a focus on tactical operations
Portfolio – Hospital level only
General time horizon for tasks and planning:
Weekly: 10%
Monthly 50%
Quarterly: 30%
Annually 10%

Education and Work Experience
Bachelor's degree in electronics, engineering or technological field required
Technical certification such as A+, CBET, CRES, CLES, or CCE preferred
Minimum 5 years’ experience managing in a clinical engineering environment or direct management experience with proven business acumen and ability to develop others.
Previous leadership experience and leading others is a must. Exception basis: Successful graduate of the TRIMEDX Plus One program
Knowledge/Abilities
Ability to manage day-to-day and long-term site operations
Ability to lead, motivate, and develop others
Ability to perform financial analysis and calculate budgets, revenue, and costs
Knowledge of Microsoft Office applications required
Strong written, verbal, and presentational communication skills
Rarely required to bend, crouch, climb, balance, or otherwise maneuver body to perform equipment and/or environment of care inspections
Occasionally required to grab, grasp, or otherwise handle tools to teach and mentor technicians
Ability to think and manage strategically
Build relationships across a diverse, and multiple customer base
Contact Information
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