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Associate DevOps Engineer
Company: Five9
Location: San Ramon, CA
Employment Type: Full Time
Date Posted: 08/13/2020
Expire Date: 10/13/2020
Job Categories: Engineering
Job Description
Associate DevOps Engineer
Five9 is a leader in Cloud based Call Center solutions and one of the Bay Area’s fastest growing companies. To complement our rapid growth, we are actively looking for an Associate DevOps Engineer to join our Technical Operations team. This position is located at our headquarters in San Ramon, CA. We offer a very competitive base salary, full benefits package, and an attractive employee stock purchase plan. Five9 is a high-energy environment with lots of room for personal and professional growth.

Key Responsibilities:
Build, manage and support global DEV & QA environments, including troubleshooting of incidents
Build the tools and systems that help Five9’s DEV, QA and Operations teams to deliver high-quality software in a very fast paced environment
Learn new technologies and design/implement new solutions to automate infrastructure buildout, deployments and monitoring
Proactively investigate new opportunities for automation
Create/maintain documentation of application environments (diagrams, procedures, etc.)

Key Requirements:
1+ years of Linux/Unix System Administration experience preferably RHEL/CentOS
1+ years of hands-on experience with Python/Ruby or other scripting language required
Some experience with Git, Jenkins and/or other CI/CD tool sets and frameworks
Some experience with MySQL administration as well as troubleshooting applications, systems and networking
Configuration management automation tool (preferably Puppet) experience desired
Experience with virtualization solutions such as VMWare is a plus along with OpenStack and/or containers is desired
Excellent problem solving and analytical skills
Great understanding of cloud, web & enterprise technologies
Capable of independently managing complex projects and preparing detailed build/test plans to implement new technologies/configurations
Excellent communication skills – both verbal and written
B.S. in Computer Science or equivalent experience

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Contact Information
Company Name: Five9
Company Description:
Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually. Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO, and AI to increase agent productivity and deliver tangible business results. The Five9 platform is reliable, secure, compliant, and scalable; designed to create exceptional personalized customer experiences. For more information visit www.five9.com.
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